Policy Holder's Agreement  
Customer Corner
  Your policy records are confidential and AIA International Limited (AIA) has taken steps to safeguard this confidentiality. However, your co-operation is required in order for the confidentiality of your policy records to be maintained. In particular, you are required to take the necessary precautionary measures to ensure that no unauthorized access is given to your policy records. You must not allow anyone other than yourself access to these records.

You agree to notify us immediately if you should suspect that your policy records have been accessed by an unauthorized person.

You shall assume full responsibility and risk each time you view or print any portion of the information available to you on this site or and each time you use any of our on-line services. The PIN which you will use to access your policy records and our on-line services will be recognised as your electronic signature and will be legally binding. You accept that electronic records will be admissible as original documents in any Court of law in Hong Kong and that you will not challenge or dispute the accuracy or authenticity of such records.

Access your policy record on-line

Please note that you will be leaving this website to access confidential policy information/data on a secure site. Only current AIA policyholders are authorized to do so. You agree to be bound by the AIA Terms of Use and Privacy Statement

In order to safeguard and protect your privacy, the secure site utilizes advanced security techniques, which require Netscape Navigator version 4.0 or Microsoft Internet Explorer version 4.0 or above. These can be downloaded respectively from Netscape and Microsoft.

  




AIA Connect iOS / Android
AIA Connect allows you to manage your own policy on your mobile device anywhere at any time. Please scan the QR code or click on link below to download now!

https://aiaprod.appgreen.com/AIA-Connect.html

AIA Customer Hotline: (852) 2232 8888 or * 1299 (on Hong Kong mobile network only)
Macau Customer Hotline: (853) 8988 1822
Terms of Use  Privacy Statement   Copyright © 2024, AIA International Limited (Incorporated in Bermuda with limited liability) and its affiliates and subsidiaries. All rights reserved.
Last Updated 03/19/2024.