The documentary content moderation mostly depicts unsafe working conditions and short-term employment contracts for moderators (temporary work) in the Philippines, where most of the content moderators work. It leads to boredom at work because a lot of monotonous content moderation activities have to be carried out (boreout syndrome) and offensive content can also lead to disgust and psychological stress. Content moderators must also be able to react quickly.
The content moderation employees have to sign a confidentiality agreement and are not allowed to talk about their work. Content moderators find work in PR agencies, call centers, in the companies themselves, special content moderation deletion centers or coordination websites such as Mechanical Turk. However, permanent jobs are preferred by employees for legal reasons. Specialized content moderation companies in the field are, for example, TaskUS, MicroSourcing and Arvato