“Using [Inca] for chronic disease management is like doing your tax with an accountant – you don’t have to worry about audit because you know you are doing it right.”

“I have prompts so I don’t forget anything and the patients receive sms reminders and don’t miss appointments. My time involves clinical management and patient care and not chasing paper.”

“The beauty of [Inca] is that I don’t have to generate dozens of forms, it all happens automatically, and I don’t have to communicate with everyone separately.”

“The [Inca] system has made it more efficient for my nurse to create the care plans, and for me to check the care plans and follow up on the patient.”

“You can do it with your patient or client sitting there, and what I love is everything is there.”

“[Inca] has been of major assistance to GPs because it really does enable them to have very comprehensive care plans with the relevant allied health workers… other practices and other GPs are saying how long before we can use it..what’s going on….when can we start?”

“[Inca] also allows me to assess what information/advice the client may require… if a client is also seeing a Dietitian I would only just briefly ask about their nutrition, and not repeat advice/information about their diet of which the Dietitian would cover.”

“[Inca] provides allied health professionals with the ability to communicate with the care team very easily and being able to see comments from other care team members facilitates a high quality of care for the patient.”

“I did more care plans in 6 weeks than I had done in 6 months when I started using [Inca].”

What I really love about this (Inca) is that I can see my person in the clinic and we have a chat, write some notes, and I can upload them directly to the GP that referred them.

When somebody arrives and there’s no paperwork, I can go in, I can see their pathology results, I can see who else is in the team, and I know who they’ve engaged with. It’s brilliant, I love it!

Patient’s healthcare needs are increasingly being met by virtual care teams. Inca allows me to instantly distribute key clinical information between all members of a patient’s care team. It helps enormously in managing a growing population of chronically ill people with complex health needs.